To allow us to provide to you the best service and the most comprehensive covers on the market, as well as maintaining our professionalism as your Insurance advisor, we belong to the following organisations.

Darling Downs Insurance Brokers is part of Australasia’s largest general insurance broker network, the Steadfast Group.
We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you.
As a Steadfast Network Broker we have access to services including model operating and compliance tools, procedures, manuals and training, legal, technical, banking and recruitment advice and assistance, group insurance arrangements, product comparison and placement support, claims support and group purchasing arrangements. These broker services are either funded by Steadfast, subsidised by Steadfast or available exclusively to Steadfast Network Brokers for a fee.
You can obtain a copy of Steadfast’s FSG at www.steadfast.com.au
AND
Darling Downs Insurance Brokers are proud to be members of our industries two major Professional Organisations.
NIBA is the principal association of Brokers in Australia. Membership is not easily granted and is based upon experience and qualifications and entails on-going self-education. NIBA’s Qualified Practising Insurance Broker (QPIB) member designation is the gold standard in broking. All of our major brokers are Qualified Practising Insurance Brokers and this gives you security knowing that you are dealing with a fully competent and trained professional providing expert advice on insurance and risk matters.
CQIB – The Council of Queensland Insurance Brokers represents over 60 Queensland firms. The CQIB charter is to maintain the level of professionalism of its members by the sharing of knowledge, information and ideas.

Australian Financial Complaints Authority

As a member of the Australian Financial Complaints Authority, we provide you with a free service if you have a dispute which cannot be resolved with us, your broker.

The AFCA fairly and independently resolves disputes between consumers, and is an alternative to going to court. Click to visit the AFCA website for further information.

Australian Financial Complaints Authority (AFCA)

GPO Box 3, Melbourne VIC 3001

1800 931 678